Is no-cost device coverage really free for the district?

Yes. The KBS no-cost program is funded by parent enrollment fees rather than the district technology budget. There is no setup fee, no per-device charge, and no minimum spend from the district.

What happens for families who cannot afford coverage?

KBS plans include a hardship waiver path for Title I and free-and-reduced-lunch families. Eligible students receive the same coverage at no cost, funded through the program's pool rather than the district.

What does the district have to do to run the program?

Almost nothing. KBS provides enrollment links, parent communications, claim intake, and repair logistics. The district approves the rollout and points families to the enrollment page during back-to-school.

KBS Guides · How it works

No-Cost Device Coverage for Schools: How It Actually Works

"No cost to the district" sounds like marketing language. It is actually a specific funding model that has been standard in benefits and student services for decades, now applied to Chromebook coverage. Here is what it looks like end to end.

The model in one paragraph

Families enroll their student's Chromebook for a flat annual fee, similar to a yearbook or activity fee. KBS pools those enrollments, handles all repairs through a central lab or the school's existing repair tech, and absorbs the cost of parts, labor, and replacement units. The district pays nothing and gets out of the damage fee collection business entirely.

What the district gets

Zero line item in the technology budget for device coverage.
Full repair workflow handled by KBS, including loaners and logistics.
Damage fee collection workload eliminated.
Universal coverage with a built-in hardship waiver for Title I families.
Faster turnaround on repairs, typically 4 business days.
A single point of contact for parent claims, instead of front-office calls.

What KBS handles end to end

Co-branded enrollment page for the district, live before back-to-school.
Parent communications, including a hardship waiver path for eligible families.
Claim intake, asset matching, and repair routing.
In-lab repair at the school or mail-in to the KBS central lab.
Re-imaging, asset return, and inventory updates.
Quarterly reporting back to the technology director.

What the program does not do

It is not an insurance product, so there are no deductibles or claim limits per family. It does not replace the manufacturer warranty for defects, and it does not cover devices lost outside the district's control. Beyond that, the standard plan covers accidental damage, drops, spills, cracked screens, broken keyboards, and hinge failure.

See the rollout plan for your district

KBS will scope a no-cost rollout for your district in a 15 minute call. We share a sample parent letter, the enrollment page, and a repair workflow that fits your existing tech team.