For 1:1 school districts
Chromebook Repair and Warranty Coverage for 1:1 School Districts
Cracked screens, busted hinges, missing keys, multiplied by a fleet of 4,000 devices. Your tech team is running a small repair shop instead of supporting instruction. KBS Coverage takes the whole Chromebook break and fix workflow off your plate at no cost to the district.
The pain we keep hearing from tech directors
Three things come up on almost every district call. Repair line items keep climbing. The front office is fielding parent calls about damage fees. And the help desk is buried in Chromebook tickets instead of classroom support. Every one of those is a budget problem with a staffing tail, and it gets worse every year as the fleet ages.
Repair cost
Parts plus labor plus loaner logistics quietly compounds every year as the fleet ages out of warranty.
Student downtime
A student out of a device for a week kills the 1:1 promise and lands in the principal's inbox.
Admin burden
Damage fee collection, payment plans, and write-offs eat hours of front office and business office time.
The offer: zero cost to the district
KBS runs a parent-pay coverage model with a built-in hardship waiver for Title I families. The district pays nothing. We handle enrollment, claim intake, repairs, loaners, and asset returns end to end. Your tech team gets out of the damage fee business and back to instructional support.
- No setup fee, no per-device charge, no minimum spend from the district.
- Universal coverage with a no-cost path for free and reduced lunch families.
- In-lab repair at the school or mail-in to the central KBS lab.
- Quarterly reports on claims, turnaround, and damage trends by school.
- Co-branded enrollment page that drops into back-to-school paperwork.
- Loaner program so no student is sitting out of class waiting on a device.
How a KBS rollout works
Four steps from kickoff to your first covered claim. Most districts go live inside a single back-to-school cycle without changing their device standard or asset workflow.
01
Fit check
Ten minute call to size the fleet, damage rate, and current spend.
02
Co-brand
We build the enrollment page and parent comms with your district name and logo.
03
Back to school
Enrollment link goes home with the device paperwork. Families opt in online.
04
Claims live
Tech team forwards damage tickets to KBS. Loaner ships. Repair returns in 4 days.
The proof
4 days
Average claim turnaround, intake to back in the student's hands.
100%
Of parts, labor, and loaners handled by KBS at no district cost.
1 page
Co-branded enrollment link that goes home in back-to-school paperwork.
We can walk through current district benchmarks live on the fit check call, including damage rates by grade band and what other districts your size are spending today on Chromebook repair and replacement.
What is covered on a KBS Chromebook plan
Accidental damage
Cracked screens, broken hinges, missing keys, dents, drops, and spills.
Mechanical failure
Battery, charge port, keyboard, trackpad, speakers, and webcam.
Loaner and logistics
Same-day loaner deployment, shipping to and from the KBS lab, asset re-imaging on return.
Family support
Bilingual claim intake, payment plans, and a hardship waiver path for Title I families.
Frequently asked questions
How is KBS Coverage different from a manufacturer warranty?+
Manufacturer warranties cover defects. They do not cover the cracked screens, broken hinges, missing keys, and liquid damage that drive 90 percent of real district repair tickets. KBS Coverage is built for accidental damage on a 1:1 fleet and bundles parts, labor, loaners, and claim intake into one workflow.
What does it cost the district?+
Nothing. KBS runs a parent-pay coverage pool with a built-in hardship waiver path for free and reduced lunch families. There is no setup fee, no per-device charge, and no minimum spend from the district.
How fast are claims turned around?+
Four days on average from intake to the student getting their device back. Loaners ship same day in most cases so a student is never sitting out of class waiting on a Chromebook.
Do families have to pay for damage?+
Enrolled families pay a flat school year fee and accidental damage is covered. Title I and other hardship families get a no-cost waiver path so coverage stays universal across the building.
Will this work with our existing asset management and ticketing?+
Yes. KBS exports claim and asset data in formats that drop into Incident IQ, Spiceworks, GoGuardian, and most other K-12 ITAM and ticketing tools. We co-brand the enrollment page and the claim portal with the district.
What grade bands does this fit?+
K-12. We run elementary, middle, and high school deployments. Damage rates vary by grade band and we will show you yours on the fit check call.