For parents

Protecting Your Child's School Chromebook at Home: A Parent Guide

8 small rules from a team that repairs thousands of school Chromebooks a year. None of them require nagging. Most of them prevent the bills.

The 8 home rules that prevent 80% of claims

  1. 1

    No food or drink within arm's reach

    Liquid spills are the single most expensive home claim. A water bottle 2 feet away is the simplest fix.

  2. 2

    Closed Chromebook lives on a hard surface

    Beds and couches block airflow and invite drops. Desk, shelf, or kitchen counter when not in use.

  3. 3

    Always carry by the keyboard, never the lid

    Carrying by the open lid is the number one cause of hinge failure. Train this on day 1.

  4. 4

    Backpack goes in standing up, not flat

    Lying flat means the lid takes the weight of every book. Standing up loads the chassis instead of the screen.

  5. 5

    Charge overnight on the desk

    Wrap the cable loosely. Tight wraps damage the cable strain relief and create charging port stress.

  6. 6

    Keep the case on at all times

    If your district shipped the device in a case, that case is the entire warranty argument when something happens.

  7. 7

    No siblings, no pets on the device

    A toddler in the chair is the second most expensive home claim category.

  8. 8

    Report damage fast, do not hide it

    Hiding damage doubles the bill. Filing within 24 hours often locks in same-day loaner turnaround.

What home damage actually costs without coverage

  • Cracked screen: $90 to $180
  • Spilled drink, full keyboard swap: $120 to $200
  • Broken hinge: $100 to $160
  • Cracked palm rest: $80 to $140
  • Missing or broken keys: $40 to $120
  • Lost device: $200 to $400 plus a school fee

KBS school year coverage flattens all of these to a single predictable fee.

One school year, one fee

Get school year coverage on your child's device

No deductibles on the standard plan. Same day loaner. Real humans answer the phone.

Frequently asked questions

Is my homeowners insurance enough to cover a school Chromebook?+

Usually not. Most homeowners policies have a $250 to $500 deductible that exceeds the actual repair cost. School year coverage from KBS is built for the per-incident reality of student devices.

What is the single most damaging thing kids do at home?+

Eating and drinking next to the open device. Liquid spills are the most expensive single repair and the most common at home incident.

Where should my child put the Chromebook overnight?+

On a desk or shelf, closed, with the case on. Not on the bed, the floor, or anywhere a sibling or pet can step on it.

What do I do if my kid breaks the Chromebook?+

Stop using it, take a clear photo, and report it to the school in the morning. Filing fast often unlocks faster loaner turnaround.

Will the school charge me?+

It depends on the district policy and whether the device is covered. If your district uses KBS, a covered claim usually carries no separate fee beyond your school year coverage.

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